Job title: Senior Sales Support Administrator
Job type: Permanent
Emp type: Full-time
Salary type: Annual
Location: D, IE
Job published: 28-07-2022
Job ID: 32580
Contact name: Sarah Russell O'Kane
Contact email:

Job Description


Role: Senior Sales Support Administrator

Salary: 40k - €45k per year

Duration: Permanent, full time

Location: Dublin

Benefits: Healthcare, Life Assurance, Hybrid working


Senior Sales Support Administrator

An exciting opportunity has arisen in an IT-solutions and support company for an experienced Senior Sales Support Administrator. This company are business leaders within digital transformation and provide IT-solutions to other global organisations in areas like business analytics, digital infrastructure and security.

The successful candidate will play an integral role in the continued growth of the business within a friendly and supportive work environment. You will have a background in sales and administration, be proficient in Excel and have hands-on experience in purchasing/ procurement. You will have the ability to claim ownership, work independently and prioritise tasks to achieve desired outcomes. You will oversee, manage, and support the sales administration and ordering processes.


  • Responsible for managing the processing of all sales orders and related administration.
  • Preparation of quotes
  • Research and resolve escalated customer concerns and order-related queries.
  • Assist with the development and drive the implementation of a robust sales administration and support operational plan ensuring customer satisfaction, data integrity, financial security, inventory planning and accuracy, and overall performance of the team.
  • Processing purchase orders from customers
  • Creating sales invoices
  • Daily expediting of supplier orders
  • Maintain high levels of stakeholder satisfaction.
  • Ensure all procedures in regard to sales order processing are adhered to, keeping concise records that demonstrate company compliance.



  • Good understanding of ERP systems (SAGE knowledge advantageous)
  • Good knowledge of business processes and relationships
  • Strong analytical and problem-solving skills
  • Strong administration skills
  • A background in IT solutions is highly regarded
  • Comfortable working with senior-level colleagues including sales leads, etc
  • Professional and responsible approach to work, clients, and associates
  • Ability to organize and prioritize with strong attention to detail
  • Excellent communication skills both verbal and written
  • Thorough knowledge and understanding of sales processes, tools, and methodologies would be advantageous
  • Ability to use judgment to make decisions about the work process and apply improvements

What to do next:

If you’re interested in this role, click ‘apply now’. For more information and a confidential discussion on this role or other opportunities, contact Sarah via sarah @ tdtalent . ie